Effective Date: 1 January 2025
At Traverse Adventure Tours, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following information when you use our website or book a tour:
- Personal details: Name, email, phone number, and address.
- Payment information: When booking a tour, your payment is processed securely, and we do not store credit card details.
- Communication data: Messages, emails, or customer service inquiries.
- Website usage data: Cookies and analytics to improve our website experience.
2. How We Use Your Information
We use your information to:
- Process your bookings and payments.
- Provide customer support and respond to inquiries.
- Send updates, newsletters, and marketing offers (you can opt out anytime).
- Improve our website and services.
3. Protecting Your Information
We take security seriously. Your personal data is stored in secured systems and is only accessible to authorized personnel. Sensitive payment information is encrypted and processed via trusted third-party payment providers.
4. Cookies & Tracking
We use cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies if preferred.
5. Sharing Your Information
We do not sell or trade your personal data. However, we may share information with:
- Trusted partners (e.g., payment processors, tour operators) for booking and logistics.
- Legal authorities if required by law.
6. Your Rights
You have the right to:
- Access or request a copy of your data.
- Request corrections or deletion of your information.
- Opt out of marketing emails anytime.
7. Policy Updates
We may update this policy occasionally. The latest version will always be available on our website.
8. Contact Us
For privacy-related questions or requests, contact us at:
📧 mail@traverseadventuretours.com
🌍 www.traverseadventuretours.com